1. Introduction
Welcome to SOMOS!
SOMOS provides Food Journal, a subscription-based food journaling and wellbeing tool, alongside recipes, guides and other food and wellbeing resources.
These Platform Terms apply when you create an account, purchase a subscription, use Food Journal or access another interactive SOMOS product or feature.
This agreement is between you, as a user of the Services, and Somos Education Limited.
If you create an account, you must provide accurate information and keep your login details secure.
We process personal data in accordance with our Privacy Policy.
These terms affect your legal rights and obligations—please read them carefully.
2. Platform features
Food Journal helps users record meals and related context, which may include hunger, fullness, enjoyment, activity, water, energy and other reflections.
Depending on the features available, Food Journal may also provide:
- estimated calories and macronutrients;
- saved meals and recipes;
- summaries and pattern-based insights;
- downloadable reports;
- AI-assisted logging and reflection tools; and
- other food and wellbeing features.
SOMOS may also provide public recipes, articles, guides and related resources. Available features may change as the Services develop.
Food Journal is designed to support awareness and reflection. It is not designed to provide exact nutritional measurements, medical diagnoses or personalised clinical advice.
3. Applicable policies
These platform terms expressly incorporate the following policies:
- Privacy Policy: Outlines how we process any personal data collected from you or provided by you. By using our site, you consent to this processing and confirm that all data provided by you is accurate.
- Cookies Policy: Provides det ails about the cookies used on our site.
- Terms of Service: Governs the relationship between SOMOS and users of our web app, website, and other services.
By using our site, you agree to abide by all these policies.
These policies may be updated periodically. It's your responsibility to review them regularly.
4. Community integrity
We want SOMOS to be a safe, respectful and inclusive service.
Users must:
- provide accurate account information;
- treat other users, contributors and SOMOS staff with respect;
- not submit unlawful, abusive, discriminatory, threatening or harmful content;
- respect intellectual property and privacy rights;
- not attempt to manipulate, misuse or disrupt the Services; and
- comply with applicable laws and regulations.
Failure to meet these standards may result in content removal, account restrictions or termination.
5. Platform limitations
Calories, macros, portion sizes and other nutrition information provided through Food Journal are estimates.
Their accuracy can be affected by the information supplied, natural variation in ingredients, preparation methods, portion sizes and the limitations of third-party databases and AI systems.
SOMOS does not guarantee that any estimate, analysis, summary or AI-generated response is accurate, complete or suitable for your individual circumstances.
Food Journal and the wider SOMOS Services do not provide medical, dietetic or other professional healthcare advice. They should not be used:
- to diagnose or treat a medical condition;
- as a substitute for advice from a qualified professional;
- as the sole basis for decisions about your health; or
- as an emergency or crisis-support service.
You remain responsible for deciding how to use information provided through the Services.
We do not guarantee any particular health, weight, performance or wellbeing outcome.
6. Account management & moderation
We reserve the right to moderate, suspend, or terminate accounts that violate our Terms of Service.
This includes the removal of content that does not align with our policies.
7. Termination policy
We may restrict, suspend or terminate access where:
- you materially breach these terms;
- account or payment information cannot be verified;
- your use presents a security, legal or safety risk; or
- we are required to do so by law.
You may stop using the Services or request account deletion in accordance with the options made available to you.
When an account is closed, personal data will be retained or deleted in accordance with our Privacy Policy, legal obligations and legitimate record-keeping requirements.
Ending a subscription or account may result in the loss of access to Food Journal and content stored within the account.
Where available, you should export any information you wish to retain before closing your account.
8. Subscriptions, payments and refunds
Food Journal is available through monthly and annual subscription plans.
Subscriptions renew automatically at the applicable monthly or annual interval until cancelled. Prices, discounts, taxes and billing intervals are displayed before purchase.
Payments are processed by Lemon Squeezy, which acts as the merchant of record and handles payment processing and applicable sales taxes. Your purchase is also subject to any relevant Lemon Squeezy terms presented during checkout.
You may cancel a subscription through the available account or customer portal. Unless otherwise stated, cancellation takes effect at the end of the current paid billing period and you will retain access until that date.
First-time Food Journal subscriptions are covered by the 14-day money-back guarantee described on our website.
Refund requests must be made through the process specified by SOMOS.
These terms do not affect any statutory rights you may have.
9. Data protection
We process personal data in accordance with our Privacy Policy.
Food Journal may store information that you choose to add, including meal descriptions, photographs, nutrition information and wellbeing context.
Your journal content is private by default. SOMOS does not sell personal data or use private journal content for advertising.
Payment card information is handled by Lemon Squeezy and its payment providers rather than being stored directly by SOMOS.
Some functions may involve trusted service providers, including hosting, analytics, email and AI services, as explained in our Privacy Policy.
10. Content ownership
SOMOS and its licensors own the Services and the original text, software, designs, branding, recipes, images and other content made available through them, unless otherwise stated.
You retain ownership of content you submit to your account.
You grant SOMOS a limited, non-exclusive, worldwide licence to host, store, process, reproduce and display your content only where reasonably necessary to operate, maintain, secure and improve the Services, comply with the law, or follow your instructions.
You must not submit content that you do not have the right to use.
11. Liability & disclaimer
Nothing in these terms excludes or limits liability where doing so would be unlawful.
Subject to applicable law, SOMOS is not responsible for losses caused by:
- reliance on calorie, macro or other nutrition estimates as exact measurements;
- reliance on AI-generated or automated information without appropriate professional advice;
- inaccurate or incomplete information submitted by a user;
- interruptions or failures involving third-party services; or
- use of the Services in a way that is inconsistent with these terms.
Nothing in these terms affects your statutory consumer rights.
12. Jurisdiction & dispute resolution
These terms are governed by English law.
Both parties agree that the courts of England and Wales have exclusive jurisdiction.
13. Availability
Occasionally, access to the SOMOS platform may be interrupted for maintenance or due to third-party service failures.
We reserve the right to remove content or features without prior notice.
14. General terms
- These terms and the policies incorporated into them constitute the agreement between you and SOMOS concerning the Services.
- If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.
- A failure to enforce a provision does not waive our right to enforce it later.
- We may send communications reasonably necessary to operate your account, provide the Services, manage your subscription or meet legal obligations.
- Marketing communications will only be sent as permitted by applicable law, and you can unsubscribe from them.
15. Accessibility commitment
We are committed to making our platform accessible to all users.
- Continuous improvement: We regularly update our platform to enhance accessibility based on feedback.
- User support: If you experience any accessibility issues, contact our support team.
- Community input: We value user feedback to improve accessibility.
- External resources: While we aim for accessibility in our own platform, we cannot guarantee this for third-party services.
- Languages policy: We strive to offer services in multiple languages, including endangered and minoritized languages. For more details, check our Languages Policy.
